King855 Privacy Policy – Your Data Is Protected At All Times

King855 collects various types of information from members in order to deliver a secure, personalised, and high-quality service. Below are the categories of data we collect, along with specific examples for each:

Information you provide directly:

• Full name as stated on your Malaysian identity card (MyKad).
• An active Malaysian mobile number for verification and communication purposes.
• A valid and active email address for account notifications and promotions.
• Date of birth for age verification (18 years and above).
• Payment method details — the account holder name for e-wallets or bank accounts, not card numbers or banking passwords.
• Optional profile details such as display name and language preferences.

Automatically collected information:

• The IP address of the device used to access King855.
• Device type, operating system and web browser version used.
• Login records including the date, time and approximate location.
• Gaming activity records — game type, bet amounts, outcomes, and session duration.
• Transaction records – deposit amounts, payment methods used, withdrawal amounts, and the date of each transaction.
• Cookie data and similar tracking technologies – subject to your consent.

King855 uses the personal data collected for the purposes set out below. We do not use your data for any purpose beyond what is stated here unless you provide explicit additional consent.

For marketing communications such as promotional emails about new bonuses or special offers from King855, you may opt out at any time by clicking the "unsubscribe" link in any promotional email you receive, or by contacting our support team.

King855 does not sell members' personal data to any third party. However, in the course of operating the platform, there are limited situations where data must be shared with specific parties. All such data sharing is governed by strict data protection agreements.

• Payment Service Providers: Required transaction data is shared with payment providers such as Touch 'n Go eWallet, GrabPay, DuitNow, FPX, and others to process your deposits and withdrawals. They receive only the data necessary to complete the relevant transaction.
• Game Providers: Only the minimum data required to connect your account to a game is shared with licensed game providers such as Pragmatic Play, Evolution, and others. These providers are bound by their own strict privacy policies and security standards.
• Technology Service Providers: Cloud infrastructure and security providers that assist King855 in running platform operations may have limited access to data for technical purposes only, subject to binding confidentiality agreements.
• Regulatory Authorities: King855 will disclose personal data to authorities such as the police, courts or regulatory bodies when required by Malaysian law or a valid court order.
• Fraud Prevention: In cases involving serious fraud or money laundering, certain data may be shared with the relevant authorities or industry bodies for investigation purposes.

The security of our members' personal data is King855's highest priority. We continuously invest in the latest security technologies and procedures to ensure your data is always protected against unauthorised access, loss, damage, or accidental disclosure.

• 256-bit SSL encryption for all communications between users' devices and King855's servers, covering all login, deposit, withdrawal and account pages.
• Passwords are stored in hashed form and cannot be reversed to plain text — not even by King855 staff.
• An Intrusion Detection System that monitors network traffic around the clock to automatically identify and block cyber threats.
• Multi-layered firewalls that protect King855's server infrastructure against external attacks.
• Role-Based Access Control, ensuring that staff can only access the data necessary for their specific responsibilities.
• Regular security audits conducted by both our internal security team and independent third-party assessors to identify and address any potential vulnerabilities.
• Regular data backup procedures to a separate, secure location to ensure data is not lost in the event of a technical disaster.
• Mandatory information security training for all King855 staff with access to systems containing members' personal data.

King855 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit a website. The following are the types of cookies used by King855:

You can manage your cookie preferences through your web browser settings. However, disabling essential cookies may affect the functionality of the King855 platform. For any cookie-related enquiries, contact us at support@king855.best.

As a King855 member, you have certain rights regarding the personal data we hold about you. We are committed to respecting those rights and making it easy for you to exercise them, without unnecessary barriers.

King855 retains your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable Malaysian laws and regulations.

• Active account data: Retained for as long as your account is active and for a period of 7 years after account closure to meet legal requirements for auditing and fraud prevention.
• Financial transaction records: Retained for a minimum of 7 years in accordance with Malaysian financial legislation governing financial records and anti-money laundering requirements.
• Customer support communication records: Retained for 3 years for reference purposes and to resolve any disputes that may arise.
• Gaming activity logs: Retained for 2 years for technical support, betting dispute resolution and responsible gaming programme purposes.
• Analytics cookie data: Retained for a maximum of 13 months before being automatically deleted or anonymised.

Once the retention period has expired, data will be securely deleted using non-recoverable deletion methods, or fully anonymised so that it can no longer be linked to any specific individual. Anonymised data may be retained indefinitely for statistical and analytical purposes.

King855 reserves the right to update or amend this Privacy Policy from time to time in line with changes to our business practices, legal requirements, or technological developments. We are committed to notifying you of any material changes to how we handle your personal data.

• Notification of material changes will be sent to your registered email address at least 7 days before the changes take effect.
• The date of the latest update will always be displayed at the top of this Privacy Policy so you can see when it was last revised.
• For minor changes that do not materially affect your core rights, an in-platform notification or an alert banner on the website may be used as the method of notification.
• Continued use of the King855 platform after changes take effect will be considered acceptance of the updated policy.
• If you do not agree with any changes, you have the right to close your account and request deletion of your data before the changes take effect.